Published date: 10 July 2018

Last edited date: 10 July 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 25 January 2018

Contract summary

Industry

  • Home delivery of incontinence products - 85142400

Location of contract

East Midlands

Value of contract

£5,000,000

Procurement reference

NHSULH-DN213712-94666656

Published date

10 July 2018

Closing date

25 January 2018

Contract start date

1 October 2018

Contract end date

30 September 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The Authority seeks a Contractor to provide a comprehensive service for the supply and delivery, of continence products to patient's homes, residential homes and in-patients at a number of facilities, including community hospitals and Authority premises.
The key objectives are:
• To provide a range of products as detailed in the specification for adults and children
• To provide a delivery service to meet patients' needs, wherever they reside
• To provide an online ordering process / system for products, literature and samples
• To provide a dedicated computerised system, providing detailed patient data and comprehensive management reports
• To provide a dedicated customer care operators
• To provide an data inputting service
• To provide a facility outside normal office hours, which allows patients/healthcare professionals to contact the Contractor
• To provide a system to track the time each call takes to be answered.
• To provide a Freephone telephone number for clients and a separate number for healthcare professionals
• To work to agreed Authority criteria regarding access to the service and specific product provision
• Provide reminders of reassessments
• To provide stationery as agreed with the Authority
• Provision of free product samples to patient
• Provision of free product sample kit for Authority staff

More information

Additional text

This is a one step process through the Due North (Proactis) pro-contract portal (www.procontract.due-north.com; all required documentation must be submitted by the closing time 12:00hrs on the published date.

Award information

Awarded date

5 July 2018

Contract start date

1 October 2018

Contract end date

1 October 2023

Total value of contract

£6,500,000

This contract was awarded to 1 supplier.

Essity UK Ltd

Address

LU6 3EJ

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Gail Bowman

Address

Gervas House
Long Leys Road
Lincoln
LN1 1EJ
United Kingdom

Telephone

+44 1522421539

Email

gail.bowman2@ulh.nhs.uk

Website

http://www.ulh.nhs.uk/