Personal Safety Dealing with Violence and Aggression Training

Contract summary

Industry

• Personnel-training services - 79632000

• Education and training services - 80000000

• Staff training services - 80511000

Show additional CPV codes for this notice

• Personal development training services - 80570000

Location of contract

B69 3DB

Value of contract

£20,000

Procurement reference

IT-230-6172-SMBC 22100

Published date

5 August 2022

Closing date

19 August 2022

Closing time

3pm

Contract start date

1 September 2022

Contract end date

31 August 2025

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

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Description

Personal Safety Dealing with Violence and Aggression Training

Sandwell Metropolitan Borough "The Council" requires Personal Safety - Dealing with Violence & Aggression training to be delivered to staff located in various high-risk areas across the council.

Most staff will be based in Repairs, Fleet Services, Estate Services, Highways, Grounds Maintenance and Adult Services so the course needs to fit a wider audience as most sessions will have a mix of delegates from different areas.

The course must be tailored to meet a variety of situations that various teams within the council may encounter. The focus will need to be at the preventative level and how to remove yourself safely from a situation with an element of customer care to reduce the number of violence and aggression incidents.

Approximately 600 employees require half-day training with a maximum of 15 delegates attending each cohort. This figure will likely change due to business demand or higher priority projects taking precedence. Training must be delivered in a classroom at a Sandwell MBC venue.
Training must be delivered in a classroom environment but with the option to deliver virtually if requested by Sandwell MBC.

Personal Safety - Dealing with Violence & Aggression (half-day session)

To provide delegates with the knowledge and skills to be able to: Define violence and aggression and lone working in the workplace, know the different types of behaviour, understand legislation and regulations, identify and manage risks and know what to do if you experience violence and aggression and how to use proven techniques to de-escalate conflict situations.

The estimated budget available for the delivery of this training is £20,000 and the contract period will be for 3 years, commencing 1 September 2022 to 31 August 2025. However, this information is intended to assist with the preparation of your bid. The Council does not bind itself to this or any other figure and is not a guarantee of business which may be generated from this contract.

The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to Quotation or other related documents.

To submit a quotation you will be required to 'Opt In'.

For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.

If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810.

Closing date: Friday 19 August 2022 at 15:00hrs

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More information

Links

• https://in-tendhost.co.uk/sandwellmbc/aspx/
• Additional information on how to apply for this contract

Additional text

Is a Recurrent Procurement Type? : No

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About the buyer

Contact name

Michelle Hackwood

Address

Freeth Street
Oldbury
West Midlands
B69 3DB
United Kingdom

Telephone

0121 569 2873

Email

michelle_hackwood@sandwell.gov.uk