Published date: 12 April 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 3 March 2023, 12pm

Contract summary

Industry

  • Survey services - 79311000

  • Survey design services - 79311100

  • Survey conduction services - 79311200

    • Telephone survey services - 79311210

    • Survey analysis services - 79311300

    • Customer survey services - 79342310

    • Customer satisfaction survey - 79342311

Location of contract

SE1 9EQ

Value of contract

£0 to £10,000,000

Procurement reference

20230412171239-119413

Published date

12 April 2023

Closing date

3 March 2023

Closing time

12pm

Contract start date

12 April 2023

Contract end date

12 April 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Hyde's intention in respect of this invitation to tender is to procure a customer survey research services provider to meet the company's listed requirements. The Framework will consists of two lots; Lot 1: Computer-Assisted Telephone Interviewing (CATI) survey services and Lot 2: Real time survey services (SMS / Email / IVR).

More information

Links

Award information

Awarded date

12 April 2023

Contract start date

12 April 2023

Contract end date

12 April 2027

Total value of contract

£0

This contract was awarded to 3 suppliers.

In-house Research Limited

Address

Unit 5 Coped Hall Business Park, Royal Wootton Bassett, Wiltshire, SN4 8DP

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

Additional details

Awarded the Hyde Call-off contract for Lot and Lot 2. Ranked first on both Lot 1 and Lot 2.

Kwest Research Limited

Address

2nd Floor, The Towers Building Towers Business Park, 856 Wilmslow Road, Didsbury, Manchester, United Kingdom, M20 2SL

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

Additional details

Awarded a place on Lot 1 of the Framework; Ranking second on Lot 1.

Watermelon Research Limited

Address

PO BOX 70693 10a Greencoat Place, London, United Kingdom, SW1P 9ZP

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

Additional details

Awarded a place on Lot 1 and Lot 2 of the Framework. Ranking third on Lot 1 and second on Lot 2.

About the buyer

Contact name

Sanja Topalovic

Address

30 Park Street
London
SE1 9EQ
ENG

Telephone

+44 2070892690

Email

Sanja.Topalovic@hyde-housing.co.uk

Website

https://www.hyde-housing.co.uk