Published date: 22 December 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 11 November 2022, 12pm

Contract summary

Industry

  • Telephone network equipment - 32429000

Location of contract

Yorkshire and the Humber

Value of contract

£40,000

Procurement reference

MT228036

Published date

22 December 2022

Closing date

11 November 2022

Closing time

12pm

Contract start date

22 December 2022

Contract end date

22 December 2025

Contract type

Supply contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Broadacres require a new 3 year contract covering multiple landline contracts for telephony across North Yorkshire.
The mandatory requirements for Broadacres are:
Provision of approximately 66 landline phone lines including monthly rental, internet services (for some lines) and call usage at the sites listed in the attached Appendix.
Provision of automated billing for all lines with the ability to manage cost centres on centralised billing web platform. Invoicing via email only.
Account management services for changes, moves and deletions and ensuring that the optimum tariff is being applied.
Guidance for future proofing infrastructure ahead of the fast approaching digital switch over, in addition to willingness to work with partner organisations in regards to lift lines and alarm lines.
Management services to facilitate any works required as part of the digital switch over.
Flexibility to cancel services without incurring additional charges.
Improved services data circuits where available and financially appropriate.
Incident and problem management for repairs / line faults using web platform.
Site survey prior to implementation.
Agreed service levels to support different line types, such as alarm lines.
Quarterly Account management meetings at a minimum.

More information

Links

Award information

Awarded date

22 December 2022

Contract start date

22 December 2022

Contract end date

22 December 2025

Total value of contract

£40,000

This contract was awarded to 1 supplier.

Comm-Tech Voice And Data Ltd

Address

Technology Centre, 40 Vulcan Road South, Norwich

Reference

Companies House number: 03286406

About the buyer

Contact name

Matt Taylor

Address

Broadacres House
Mount View , Standard Way
Northallerton, North Yorkshire
DL6 2YD
England

Telephone

+44 1609767900

Email

matt.taylor@broadacres.org.uk

Website

www.broadacres.org.uk