Published date: 10 October 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 7 January 2020

Contract summary


  • Software package and information systems - 48000000

Location of contract

Any region

Value of contract


Procurement reference


Published date

10 October 2019

Closing date

7 January 2020

Contract start date

26 April 2020

Contract end date

25 April 2024

Contract type

Service contract

Procedure type

Open procedure (OJEU)

Any interested supplier may submit a tender in response to an opportunity notice.

OJEU (Official Journal of the European Union) procedures are valued above a certain financial threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Futures Housing Group (FHG) are looking to introduce a platform which will enable enhanced customer offering and management reporting.

FHG are happy to consider any platform which will integrate with their core Housing Management System Orchard Housing.

FHG have their own procurement portal named Procuring our Futures. The portal can be accessed via and will be used throughout this tender process for all announcements, updates,
queries and documentation submission.

Your tender response must be submitted no later than Noon on 7th January 2020.

Award criteria:
Quality criterion - Tender Response / Weighting: 20
Quality criterion - Detailed Demonstrations / Weighting: 20
Quality criterion - Final Presentation / Weighting: 20
Quality criterion - Suitability / Weighting: 10
Price - Weighting: 30

More information

Additional text

All tender documents can be accessed for free from our website:

All queries must be submitted through

About the buyer


Asher House,Asher Lane Business Park Asher Lane


Closing: 7 January 2020