Published date: 29 May 2019

Open future opportunity - This means that the buyer is not yet ready to invite bid applications but early notification has been provided and some dialogue may be possible.

Approach to market date: 31 August 2021

Contract summary


  • Social work and related services - 85300000

Location of contract

West Midlands

Value of contract


Procurement reference


Published date

29 May 2019

Approach to market date

31 August 2021

Contract start date

1 June 2019

Contract end date

31 August 2021

Procedure type

Open procedure (OJEU)

Any interested supplier may submit a tender in response to an opportunity notice.

OJEU (Official Journal of the European Union) procedures are valued above a certain financial threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Staffordshire County Council would like to invite suppliers who are committed to providing high quality Personalised Support and Care Services, that promote independence and lead to an improved quality of life that enables Service Users to be able to remain in their own home for as long as possible and to achieve and maintain their autonomy, independence, personal identity and assessed outcomes. This framework is a secondary framework to provide additional capacity in areas where the Council has Unmet Need that cannot be addressed by the Personalised Support and Care Framework SCHG00164. The suppliers shall provide the services for the benefits of all adults who reside in the County of Staffordshire (excluding Stoke-on-Trent) and who are also aged eighteen (18) years or over (except for those going through transition from Children's to Adults) and who have been assessed by the Council or the Council's partners as eligible to receive support and care within their own home. Care will be delivered within the Services User's own home or ordinary place of residence within the County of Staffordshire (excluding the City of Stoke-on-Trent). Service Users and Carers are to remain at the centre of decisions about their care, thus ensuring care is provided in a person centred way. The Council will be appointing multiple suppliers to provide various call off contracts under a framework agreement for personalised support and care services across 12 (twelve) geographical Contract Zones within Staffordshire under the following one and only Lot: Lot 1: Generic Framework Provider of Personalised Support and Care Within Health and Social Care, service users can have a range of needs, which may broadly fit into (but not restricted to): one or more of the following service categories: Learning Disability Physical Disability and Sensory Impairment Older People Mental Health.
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The Provider must have an understanding of the needs of the service categories; ensure that they are able to provide these services and to employ a work force that is appropriately skilled, experienced and diverse in order to meet the assessed needs. The Provider must have immediately available resource and must not be reliant on recruitment to deliver the services. We would like to invite suppliers interested in this tender opportunity to register and tender (using the above contract reference number) for this procurement process on our E-tendering Pro-actis system https:// Once the Provider has registered on Proactis they will be asked to provide information on the geographical areas they have capacity to deliver in . The request to apply for a place on Unmet Demand Personalised Care and Support Framework will be assessed by the Director of Health and Care who will review the unmet need in that specific location . If the Director of Health and Care is assured there is unmet demand in that location then the tender documentation will be issued to providers to

More information

Spend profile

This table displays the spend profile of the notice
Financial year Budget
2019/2020 £20,000,000
2020/2021 £20,000,000

How to apply

Follow the instructions given in the description or the more information section.

About the buyer

Contact name

Joanne Fitzpatrick


Tipping Street


01785 854644


Approach to market date: 31 August 2021