Published date: 11 June 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 3 February 2020

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

London

Value of contract

£1,026,917

Procurement reference

ENFLD001-DN439720-24273416

Published date

11 June 2020

Closing date

3 February 2020

Contract start date

8 June 2020

Contract end date

7 June 2022

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The objective of this project is to consolidate the two existing CRM's (MS Dynamics and Lagan - currently used as a knowledge management system), as well as deliver a customer platform. The customer platform consist of webforms, customer accounts, integration to back office system and enterprise telephony.

Award information

Awarded date

29 April 2020

Contract start date

8 June 2020

Contract end date

7 June 2022

Total value of contract

£1,026,917

This contract was awarded to 1 supplier.

Verint Systems UK Ltd

Address

Weybridge, KT13 0RH

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Davinder Sandhu

Address

Civic Centre
Silver Street
Enfield
EN1 3XW
England

Email

davinder.sandhu@enfield.gov.uk

Website

http://www.enfield.gov.uk/