Published date: 9 November 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 11 December 2018

Contract summary

Industry

  • Information technology services - 72222300

Location of contract

East of England

Value of contract

£0

Procurement reference

BIP354512452

Published date

9 November 2018

Closing date

11 December 2018

Contract start date

1 March 2019

Contract end date

29 February 2020

Contract type

Supply contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Flagship Group invites you to submit Tender for the provision of a real time platform for the collection, analysis and presentation of customer feedback to track Flagship Group's customer journey and interactions across multiple touchpoints along with an annual NPS relationship survey. Flagship Group would be looking for a solution to be in place by 1st March 2019 for one year plus optional three extension periods of one year each at Flagship Group discretion.

More information

Links

About the buyer

Address

31 King Street
Norwich
NR1 1PD
UK

Email

liga.matroze@flagship-group.co.uk