Published date: 7 November 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 28 November 2019

Contract summary

Industry

  • Education and training services - 80000000

Location of contract

Any region

Value of contract

£0

Procurement reference

SR 250751493

Published date

7 November 2019

Closing date

28 November 2019

Contract start date

17 December 2019

Contract end date

16 December 2020

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

HMRC require specialist support from a highly experienced qualitative researcher to design and deliver training to build our capability in designing, delivering and analysing qualitative research with our customers. The aim of this requirement is to support and build the longer term development and capability of researchers working within HMRC's Customer Lab - our internal research function.

Key objectives include:

1 To design and deliver training packages ensuring that appropriate tools and techniques are developed to help maintain capability over time.
2 To develop a capability building approach that builds skills in delivering in-house research.

We envisage that the successful contractor will deliver two overall packages of work, as outlined below:

Work package 1: Design and deliver advanced level qualitative training
We would expect the successful contractor to fully scope, design and deliver advanced level training modules.
Work package 2: Maintain and deliver foundation level of training
This work package would include the maintenance and delivery of an adequate foundation level of training for new starters who join the team.


SAP Ariba:

Please can you ensure you are registered with the HMRC SAP Ariba to gain access to the procurement tender documentation when it is released.
The registration link is: http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full

As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email by return confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number.
If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gsi.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when your registration request was first made.
Once you have obtained 'your organization's account ID' number, please email e.procurement@hmrc.gov.uk with your account ID number.

Once you have complied with the foregoing you will receive an e-mail confirming access to the procurement event.
Further information about HMRC's procurement tool SAP Ariba, a Suppliers Guide and general information about supplying to HMRC is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm

If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to the event.

More information

Previous notice about this procurement

Qualitative Research Training

  • Future opportunity
  • Published 24 October 2019

Attachments

Additional text

HMRC use an HMRC version of SAP Ariba Sourcing. Suppliers using HMRC's Ariba for the first time, will need to register at: http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full
As part of the registration process you will receive a system generated email.
Once you have obtained 'your account ID (AN) number, please email e.procurement@hmrc.gsi.gov.uk with the following information:
-The contract title and reference: (Qualitative Research Training SR250751493)
-Your organisation's HMRC SAP Ariba account ID: AN.
-Your organisation's name:
-Your name: Your email address:
-Your telephone number:

About the buyer

Contact name

Chloe Hobbs

Address

HM Revenue & Customs, 100 Parliament Street
Westminster
London
SW1A 2BQ
England

Email

e.procurement@hmrc.gov.uk