Published date: 23 February 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 25 March 2024, 12pm

Contract summary

Industry

  • Guidance and counselling services - 85312300

  • Counselling services - 85312320

Location of contract

S9 4EU

Value of contract

£655,000 to £1,085,000

Procurement reference

CF-2199500D0O000000rwimUAA

Published date

23 February 2024

Closing date

25 March 2024

Closing time

12pm

Contract start date

22 July 2024

Contract end date

21 July 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Overarching Aim:
To provide peer-led practical and emotional support in a safe, calming, and non-medical environment for people who are experiencing a mental health crisis or severe emotional distress.
Outcomes:
1. People accessing the Service report that the physical environment is calm and relaxed and that they feel less isolated and have developed connections/friendships.

2. People accessing the Service show positive signs of recovery / Crisis de-escalation.

3. The Service is flexible and responsive, adapting to the individual needs of the person in terms of their circumstances i.e. strengths, level of risk, culture, ethnicity, language, age and disability.

4. The voices of people who access the Service are heard and feedback is used to drive service improvement.

5. Mapping of individuals full care journeys across different services demonstrates the integration and effectiveness of the Service.

6. A resilient workforce who are supported to develop to their full potential.

7. People who access the Service experience compassionate, person centred care and support.

Objectives
1. Create a relaxed and supportive space (virtual and/or physical) where connections with others can help build confidence, reduce isolation, and promote friendship.

2. Deliver lower- level psychological interventions and diversionary/exploratory activities that will stabilise the immediate situation and reduce any imminent risk.

3. Promote the Service and support access for those who experience health inequalities - including but not limited to those with protected characteristics.

4. Ensure that engagement with and involvement of the people who use the Service is embedded within all aspects of Service delivery.

5. Work collaboratively with system partners to embed the Service within the Rotherham Crisis Pathway and connect to the wider Rotherham offer.

6. Build a workforce of volunteer and paid peer support workers (experts by experience) who are supported through the provision of weekly supervision / daily peer facilitation support/buddy arrangements and continued professional development.


More information

Additional text

To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome.

Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at:

Phone: 0800 9956035

E-mail: support-health@atamis.co.uk


About the buyer

Contact name

Neill Scott

Address

722 Prince of Wales Road
Sheffield
S9 4EU
United Kingdom

Telephone

+44 1143051485

Email

neill.scott@nhs.net