Published date: 23 February 2024
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Guidance and counselling services - 85312300
Counselling services - 85312320
Location of contract
S9 4EU
Value of contract
£655,000 to £1,085,000
Procurement reference
CF-2199500D0O000000rwimUAA
Published date
23 February 2024
Closing date
25 March 2024
Closing time
12pm
Contract start date
22 July 2024
Contract end date
21 July 2027
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
Overarching Aim:
To provide peer-led practical and emotional support in a safe, calming, and non-medical environment for people who are experiencing a mental health crisis or severe emotional distress.
Outcomes:
1. People accessing the Service report that the physical environment is calm and relaxed and that they feel less isolated and have developed connections/friendships.
2. People accessing the Service show positive signs of recovery / Crisis de-escalation.
3. The Service is flexible and responsive, adapting to the individual needs of the person in terms of their circumstances i.e. strengths, level of risk, culture, ethnicity, language, age and disability.
4. The voices of people who access the Service are heard and feedback is used to drive service improvement.
5. Mapping of individuals full care journeys across different services demonstrates the integration and effectiveness of the Service.
6. A resilient workforce who are supported to develop to their full potential.
7. People who access the Service experience compassionate, person centred care and support.
Objectives
1. Create a relaxed and supportive space (virtual and/or physical) where connections with others can help build confidence, reduce isolation, and promote friendship.
2. Deliver lower- level psychological interventions and diversionary/exploratory activities that will stabilise the immediate situation and reduce any imminent risk.
3. Promote the Service and support access for those who experience health inequalities - including but not limited to those with protected characteristics.
4. Ensure that engagement with and involvement of the people who use the Service is embedded within all aspects of Service delivery.
5. Work collaboratively with system partners to embed the Service within the Rotherham Crisis Pathway and connect to the wider Rotherham offer.
6. Build a workforce of volunteer and paid peer support workers (experts by experience) who are supported through the provision of weekly supervision / daily peer facilitation support/buddy arrangements and continued professional development.
More information
Additional text
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To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome.
Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at:
Phone: 0800 9956035
E-mail: support-health@atamis.co.uk
About the buyer
Contact name
Neill Scott
Address
722 Prince of Wales Road
Sheffield
S9 4EU
United Kingdom
Telephone
+44 1143051485
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Closing: 25 March 2024, 12pm