Published date: 29 April 2022

Last edited date: 5 May 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 6 June 2022, 5pm

Contract summary

Industry

  • Network equipment - 32420000

  • Internet service providers ISP - 72411000

Location of contract

SR1 3SD

Value of contract

£800,000 to £1,000,000

Procurement reference

IT-158-271-UOS/ResiISP/0921

Published date

29 April 2022

Closing date

6 June 2022

Closing time

5pm

Contract start date

1 July 2023

Contract end date

1 July 2028

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The University are looking to outsource the entire Residential Internet Service to a supplier, inclusive of connectivity, hardware and incident management. The purpose of this requirement is to reduce the reliance on the UoS Technical Services Team and introduce a high level of business continuity for this essential provision to students.

The university are looking for innovative solutions which will also be to help future proof the provision, for the next iteration of Wi-Fi, broadband and related services. The University are looking for a provider that has previous experience with other Higher Education Institutions. The University would also like a 24x365 Helpdesk for student queries and issues to be raised using a single log-in, preferably allowing the ability to access Wi-Fi services across all accommodation.

The provision, as a minimum, must provide Wi-Fi and wired connection options to all rooms, with WiFi 6 and a minimum Speed of at least 200Mbps. It is expected that these minimum speeds will increase over the life of the contract to meet the various 'change in use' that comes with technological developments. Therefore, the solution should be able to facilitate the increase is usage and bandwidth etc. A Wi-Fi provision to communal and open space would also be required. The University would expect this service to be monitored effectively with a filtering and reporting service, as well as a disaster recovery procedure in place to ensure there is minimal downtime for students Wi-Fi.

More information

Links

Additional text

Via the University of Sunderland In-Tend portal.

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Phil Beardmore

Address

City Campus
Chester Road
Sunderland
SR1 3SD
United Kingdom

Telephone

0191 515 2146

Email

philip.beardmore@sunderland.ac.uk

Website

http://services.sunderland.ac.uk/finance/sections/procurement/