Published date: 8 May 2017

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 8 May 2017

Contract summary

Industry

  • Administration services - 75100000

  • Call centre - 79512000

Location of contract

NR1 2DH

Value of contract

£0

Procurement reference

NCCT41821 - AWARD

Published date

8 May 2017

Closing date

8 May 2017

Contract start date

1 July 2017

Contract end date

30 June 2019

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Norfolk County Council requires a provider with call handling capabilities and the ability to arrange the fulfilment of goods and services on a county-wide basis to oversee its Local Assistance Scheme. In order to support the Council's objectives, it requires a provider who can demonstrate innovative ways of supporting vulnerable adults with setting up home and/or with emergency payments due to unforeseen circumstances or emergencies. The Council is particularly keen to promote the reuse and recycling of household goods whilst ensuring a consistent service is provided across the county. Any provider will need to ensure a full understanding of the Council's objectives in administering the Scheme and should be able to demonstrate its ability to manage a discretionary fund within predetermined parameters whilst not being bound by those parameters in particular cases of hardship.

Award information

Awarded date

8 May 2017

Contract start date

1 July 2017

Contract end date

30 June 2019

Total value of contract

£0

This contract was awarded to 1 supplier.

Northgate Public Services (UK) Limited

Address

Peoplebuilding 2, Peoplebuilding Estate, Maylands Avenue, Hemel Hempstead, Hertfordshire, United Kingdom, HP2 4NW

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Claire Dawson (User)

Address

Martineau Lane
Norwich
Norfolk
NR1 2DH
United Kingdom

Telephone

01603 223945

Email

claire.dawson@norfolk.gov.uk

Website

www.norfolk.gov.uk