Published date: 25 October 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 August 2024, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • Industry specific software package - 48100000

  • Network operating system software package - 48214000

    • License management software package - 48218000

    • Development software package - 48983000

Location of contract

NR30 2QF

Value of contract

£0 to £1,000,000

Procurement reference

IT-501-808-2431-PPT-O - AWARD

Published date

25 October 2024

Closing date

30 August 2024

Closing time

5pm

Contract start date

7 October 2024

Contract end date

6 October 2033

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Great Yarmouth Borough Council ("GYBC", "the Council", "the Authority") is looking to replace a number of legacy systems covering the following service areas with one hosted system, allowing the Council to take advantage of the advances in technology:
1. Environmental Health (including but not limited to food safety, health and safety, pollution control, environmental protection, private water supplies)
2. Licensing (including but not limited to taxis, animal welfare, scrap metal, alcohol, TENs, gambling)
3. Planning and Building Control (including but not limited to development control, building control, LLPG and land charges)
4. ASB and community safety
5. Assisted living (including DFG and other grants)

The system must be able to deliver improved customer experience, reduce administrative burden on officers, make use of self service, include mobile working, provide performance management reports/dashboards. The system must also be accessible to the Customer Service department for the answering of customer queries.

System Schedule will be as Follows:
Implementation Preparation - w/c 23rd September 2024
The System Go Live Start Date (staged approach) - January 2025
Complete System Live - End of December 2025

Award information

Awarded date

11 October 2024

Contract start date

7 October 2024

Contract end date

6 October 2033

Total value of contract

£434,990

This contract was awarded to 1 supplier.

Idox Software Ltd

Address

Unit 5, Woking 8, Forsyth Road, Woking, Surrey, United Kingdom, GU21 5SB

Reference

None

About the buyer

Contact name

Richard Hill

Address

Hall Plain
Great Yarmouth
Norfolk
NR30 2QF
United Kingdom

Telephone

01502523676

Email

richard.hill@eastsuffolk.gov.uk