Published date: 17 January 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 4 May 2022, 12pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

United Kingdom

Value of contract

£2,307,950 to £3,600,000

Procurement reference

ICT13144

Published date

17 January 2023

Closing date

4 May 2022

Closing time

12pm

Contract start date

15 December 2022

Contract end date

14 December 2027

Contract type

Service contract

Procedure type

Competitive procedure with negotiation (above threshold)

Anyone may ask to participate, but only those who are pre-selected will be invited to submit initial tenders and to negotiate.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

TfL's Dial-a-Ride (DaR) service is responsible for delivering a multi-occupancy door-to-door transportation service. The service is available to registered members living in London boroughs who are unable to access mainstream public transport.
DaR are seeking to replace the current booking and scheduling system that is in place. The new solution is required to support the aspirations of the Assisted Transport Services (ATS) Roadmap, which aims to bring together customer access to multiple ATS options (including non-TfL systems, funders and suppliers) onto a single platform, to enable ATS customers to self-service access the most appropriate form of transport and sources of funding to meet their travel needs, whether or not they are directly operated by TfL. TfL also seeks to exploit advancements in technology, to generate efficiencies whilst maintaining service quality. It's hoped a new solution will improve operational efficiencies within DaR but continue to satisfy customer needs.

More information

Attachments

Award information

Awarded date

5 August 2022

Contract start date

15 December 2022

Contract end date

14 December 2027

Total value of contract

£2,307,950

This contract was awarded to 1 supplier.

Via Technologies B.V Europe

Address

Dog and Duck Yard,
Princeton Street,
London
WC1R 4BH

Reference

No reference - other

Value of contract

£2,307,950

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Billy Simson

Address

5 ENDEAVOUR SQUARE
LONDON
E201JN
England

Email

billysimson@tfl.gov.uk