Published date: 3 April 2017

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 March 2017

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

London

Value of contract

£2,685,748 to £4,028,622

Procurement reference

NHS 111 Contract Award Notice

Published date

3 April 2017

Closing date

31 March 2017

Contract start date

1 April 2017

Contract end date

31 March 2018

Contract type

Service contract

Procedure type

Direct award

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The service is for provision of direct access, telephonic advice and support helpline to respond to urgent healthcare concerns
of patients. NHS 111 forms an essential and integral element of the local Urgent Care System across Brent,
Hounslow, Harrow and Ealing. Clinical triage of patient requests for support is undertaken to inform the provision
of immediate advice regarding the direction to access emergency, urgent and more routine health care services. The award of the interim contract will ensure continuation of essential healthcare service provision whilst
the contracting authority completed its redesign work that will take account of recently released new service
standards and requirements published by NHS England. The Contracting Authority plans for market
engagement to taken during early/mid 2017 to inform the preparations for a competitive process that will
establish a more substantive contract(s) to deliver the new requirements of the Contracting Authority following
the current redesign work. The award of this interim contract to the incumbent provider is considered a
proportionate decision given the current circumstances and recognising the role that competition will play as the
new requirements of the Contracting Authority more fully emerge during 2017.

Award information

Awarded date

31 March 2017

Contract start date

1 April 2017

Contract end date

31 March 2018

Total value of contract

£4,028,622

This contract was awarded to 1 supplier.

Care UK

Address

Connaught House 850 The Crescent Colchester Business Park Essex CO4 9QB

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Candice Clark

Address

15 Marylebone Road, London
London
NW1 5JD
England

Email

candice.clark@nw.london.nhs.uk