Published date: 23 August 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 10 October 2022, 3pm

Contract summary

Industry

  • Welfare services for children and young people - 85311300

  • Guidance and counselling services - 85312300

  • Guidance services - 85312310

    • Counselling services - 85312320

Location of contract

SW1P 4DF

Value of contract

£750,000

Procurement reference

CF-0267200D58000000L5A4EAK1

Published date

23 August 2022

Closing date

10 October 2022

Closing time

3pm

Contract start date

1 April 2023

Contract end date

31 March 2026

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The Home Office is seeking to award a contract to an organisation to provide assistance to British National children upon their return to the UK from the conflict in Syria, with the overall goal being the safe reintegration of the children back into UK society. The Returning Families Programme (RFP) was approved by Ministers in May 2017, and the current invitation to tender approved in 2022.
Children who return from Syria are likely to have significant long term psychological and social needs (which may not immediately manifest themselves) due to the conditions in which they have lived. They may have witnessed horrific events and lived in fear, witnessed murder and terrorism, forced into combat, subject to intense indoctrination and young girls forced into marriage and subjected to rape etc. Individuals returning to the UK may also be radicalised or be vulnerable to radicalisation and pose a risk to themselves and others in the future.
RFP is focussed on supporting minors but extends support to parents and carers if appropriate. Delivery of this Service requires voluntary participation and consent which will be encouraged by Local Authorities (LAs) on the family's return to the UK. The service involves supporting children and their carers to navigate the social care, education, and health systems. In addition, children may be vulnerable and/or suffer as a result of trauma. Support will seek to address this by identifying such issues and supporting as appropriate, including referring to Child and Adolescent Mental Health Services or addressing directly through appropriate psychological therapy.
The successful supplier will work closely with Local Authorities (LAs) and other partners to achieve the following:
• Provide an integrated service to provide holistic support to children and their carers returning to the UK from conflict zones.
• Provide professional Key Worker (social) and Clinical Support to returnees as core functions of any multi-disciplinary approach.
• Work closely with the incumbent supplier to transition existing cases (currently 8 families, comprising 16 children and 9 carers) to the new supplier.
• Develop a strong working relationship with assigned families, establishing a clear understanding of Individuals needs to inform a clear case plan and exit strategies for the children.
• Work closely with all stakeholders including Local Authorities, Police, the Authority etc to ensure a coordinated approach to safeguarding and managing risk.
• Work flexibly to suit the needs of the family, including at a variety of locations across the country and outside of normal working hours (as appropriate).
• Provide monitoring and evaluation components to report on progress of cases and the RFP service in general e.g. headlines, issues/risks, key variances and attend meetings with the Authority. LAs, Schools and stakeholders as appropriate.
The successful Bidder(s) will be contracted to the Authority.


More information

Additional text

All applications must be submitted electronically via the Home Office esourcing tool, Jaggaer, for which Bidders must be registered as Suppliers. The competition for this contract will launch on 24 August 2022 with a deadline for full and final proposals at 15:00 hrs on 10 October 2022How to apply1. Interested organisations must first be registered as a Supplier on the Jaggaer eSourcing Suite to participate: If you have not already done so, please use the following link https://homeoffice.app.jaggaer.com/web/login.html 2. To register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so.3. If you do not have a DUNS number, please contact D&B UK directly online at http://www.dnb.co.uk/duns-form.asp or by calling 0808 239 8944.4. Once registered on the portal, please email the Authority mailbox HOSProcurement@homeoffice.gov.uk and ask to be added to the Returning Families Programme competition. You will then be required to complete and return a Non-Disclosure Agreement prior to be being granted access to the ITT documents.5. Please note the email address used to register on the portal must be the same as you advise HOSProcurement@homeoffice.gov.uk inbox, as it is this individual who will be provided with the access to the event. 6. Once you are added to the portal, all further communications including the submission of your online bid will be managed via the portal. 7. If you have any technical difficulties concerning the Jaggaer eSourcing portal, neither the Home Office Team nor those managing the HOSProcurement@homeoffice.gov.uk inbox will be able to offer any assistance. Please contact Jaggaer helpdesk on customersupport@jaggaer.com or 0800 069 8630.8. It is strongly recommended that you test your portal access and become familiar with how to submit your bid well in advance of the deadline date. It is conceivable that because the portal operates on the web, internet traffic may affect performance of the portal and this cannot be cited as reason to seek an extension to the submission deadline date.


About the buyer

Contact name

Tina Smith

Address

2 Marsham Street
London
SW1P 4DF
GB

Email

HOSProcurement@homeoffice.gov.uk