Published date: 16 March 2022
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software package and information systems - 48000000
IT services: consulting, software development, Internet and support - 72000000
Location of contract
United Kingdom
Value of contract
£70,000 to £122,000
Procurement reference
OXFS001-DN602722-33505547
Published date
16 March 2022
Closing date
20 April 2022
Closing time
12pm
Contract start date
1 June 2022
Contract end date
31 May 2025
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
The Council currently operates a number of traded services with Schools. All marketing and contract / Service Level Agreements (SLA) administration for Council services traded with Schools are managed by individual services on a predominantly manual basis direct with Schools.
The Council wishes to purchase a Hosted Learning Management System to administer these SLAs to provide the Council and individual services with the following identifiable benefits.
• An e-Learning platform
• A cohesive and consistent approach to the promotion of Council Services to Schools/Academies, with the flexibility to adapt service design to meet changing needs at any point during the year.
• Greater clarity for Schools as a result of the standardization of processes, with a "one stop shop" for all service and communication requirements.
• External customers can request service quotations and submit orders for Local Authority services from a single point
• A reduction in Council and School administration relating to the processing of SLA's and communication, offering a full audit trail.
• Reporting tools readily provide take up and income data and can identify if service teams have answered quote requests/responded to queries, giving managers a performance overview, to inform continual service improvement.
• Removes the need to manually issue individual contracts and therefore eliminates the issue of non-return / lost agreements that is prevalent with the current system of administration.
• The Council and individual services can quickly identify at any point in time the total income received through the provision of traded services.
• A front facing commercial portal enabling the Council to promote, sell and co-ordinate services to Schools in line with the overarching commercialization agenda of the Council.
More information
About the buyer
Contact name
Bronwyn Fletcher
Address
County Hall
New Road
Oxford
OX1 1TH
England
Telephone
+44 7922848342
bronwyn.fletcher@oxfordshire.gov.uk
Website
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Closing: 20 April 2022, 12pm
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