Published date: 23 July 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 20 June 2024, 12pm

Contract summary

Industry

  • Database systems - 48610000

  • Operating systems - 48620000

Location of contract

LN6 7TS

Value of contract

£199,481.24

Procurement reference

439

Published date

23 July 2024

Closing date

20 June 2024

Closing time

12pm

Contract start date

21 June 2024

Contract end date

20 June 2026

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

An integrated IT Service and Asset Management (ITSM, ESM and ITAM) approach helps increase staff productivity, data quality and service delivery for IT and beyond. All while making it easier to consolidate vendors and tool instances even as requirements increase.

Operations management
Electronic document and records management
Information and communication technology (ICT)
IT Service Management,
IT Asset Management,
Digital Experience Management,
ITIL Service Management Solution,
Voice Integration

- ITSM - A robust ITSM for helpdesks that is optimised as a cloud solution, which is a multi-tenant solution designed to improve day to day operations to administer a world-class managed service for IT. It delivers strategic value, service quality and reduces escalations.

- ITAM - Enables the University to keep tabs on IT assets, such as hardware and software, which can be assigned, reassigned and moved from location to location. This enables the understand where the asset resides, tracks contract, regulates compliance and provide visibility of cost of ownership. It enables the IT assets to be purchased and disposed for complete optimisation and tracks asset availability.

Award information

Awarded date

20 June 2024

Contract start date

21 June 2024

Contract end date

20 June 2026

Total value of contract

£199,481.24

This contract was awarded to 1 supplier.

IVANTI UK LIMITED

Address

3 Arlington Square Downshire Way
BRACKNELL
Berkshire
RG12 1WA
GB

Reference

Companies House number: 05084379

Value of contract

£199,481.24

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Vasos Melides

Address

BRAYFORD WAY,BRAYFORD POOL
LINCOLN
LN67TS
England

Telephone

01522 837188

Email

vmelides@lincoln.ac.uk