Published date: 9 August 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 10 March 2022, 12am

Contract summary

Industry

  • Call centre - 79512000

Location of contract

United Kingdom, Isle of Man, Channel Islands, British Oversea Territories, Europe, Rest of the World

Value of contract

£5,000,000

Procurement reference

CCTS22A10

Published date

9 August 2023

Closing date

10 March 2022

Closing time

12am

Contract start date

1 July 2022

Contract end date

30 June 2025

Contract type

Service contract

Procedure type

Call-off from a dynamic purchasing system

A mini-competition or direct purchase from a pre-established dynamic purchasing system.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Contact centre services for the EASS Helpline.

More information

Attachments

Award information

Awarded date

29 March 2022

Contract start date

1 July 2022

Contract end date

30 June 2025

Total value of contract

£5,000,000

This contract was awarded to 1 supplier.

G4S GOVERNMENT AND OUTSOURCING SERVICES (UK) LIMITED

Address

Southside, 105 Victoria Street SW1E 6QT London England

Reference

None

About the buyer

Contact name

Crown Commercial Service on behalf of Cabinet Office : Cabinet Office

Address

Floor 9, The Capital Building, Old Hall Street
Liverpool
L3 9PP
England

Telephone

3450103503

Email

supplier@crowncommercial.gov.uk

Website

https://www.gov.uk/government/organisations/crown-commercial-service