Published date: 19 September 2023

This notice was replaced on 20 February 2024

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 20 February 2024)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Printed matter and related products - 22000000

  • Business services: law, marketing, consulting, recruitment, printing and security - 79000000

Location of contract

England

Value of contract

£840,000 to £1,200,000

Procurement reference

HARROW001-DN679580-42772706

Published date

19 September 2023

Closing date

19 October 2023

Closing time

12pm

Contract start date

1 October 2024

Contract end date

30 September 2030

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

London Borough of Harrow requires a service provider with relevant experience and ability to demonstrate sufficient capacity for the processing, production, collation, printing, enveloping, mailing and delivery of both personalised and non-personalised documents relating to but not limited to Council Tax, Business Rates, BID's (business improvement districts), Council Tax Support, Housing Benefits (including Housing Benefit Overpayments) and Parking Notices. Further information is detailed within the Procurement documents.

The Council is looking for potential service provider to be awarded a contract for a period of 48 months contract with the option to extend for a further 24 months at the discretion of the Council.


More information

Links

Additional text

We understand that requirements as scope may evolve or expand over time, and we are committed to providing flexibility in our purchasing approach. Therefore, we would like to include an option in the tender / specification to purchase additional/similar services if needed or new requirement a where the scope needs to be determined, where appropriate.
The option for additional/similar services has been included within the existing budget at £60,000 pa and will allow us to extend the scope of the contract beyond the initial requirements outlined in this tender. This provides the opportunity to address any emerging needs or explore related services that may arise during the contract term.
Furthermore, we emphasize our willingness to work collaboratively with the selected provider. We value a strong partnership and recognize the importance of ongoing communication and cooperation to ensure the successful delivery of services. We will engage in open dialogue with the provider to assess the suitability of any additional/similar services and determine the most appropriate approach.
By including this option and fostering a collaborative relationship, we aim to enhance the effectiveness and responsiveness of the procurement process while meeting our evolving needs.
Please note that the inclusion of additional/similar services will be subject to further agreement and will comply with applicable contractual terms and conditions.


About the buyer

Contact name

Martin Trim

Address

London Borough of Harrow
Forward Drive
Harrow
HA3 8NT
England

Telephone

+44 2088635611

Email

Martin.Trim@harrow.gov.uk

Website

http://www.harrow.gov.uk