Published date: 27 February 2020

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 20 January 2020

Contract summary

Industry

  • Call centre - 79512000

Location of contract

NW1 0DL

Value of contract

£68,000 to £86,500

Procurement reference

20200227120318-67142

Published date

27 February 2020

Closing date

20 January 2020

Contract start date

1 April 2020

Contract end date

31 March 2022

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

1.1 One Housing requires a Supplier with an excellent track record of providing a high standard of call handling and associated services relevant to the scope of the specification. The Supplier, once selected, will be able to demonstrate their considerable experience and ability in delivering such requirements to customers in the UK comparative to the size and complexity of the Client. Managing telephone calls from Client's customers (or persons acting on their behalf) outside of Client's operating hours.

More information

Links

Award information

Awarded date

27 February 2020

Contract start date

1 April 2020

Contract end date

31 March 2022

Total value of contract

£86,400

This contract was awarded to 1 supplier.

NPA 24/7

Address

Hyefield House
36 Hagley Road
Halesowen
West Midlands
B63 4RH

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Sarah Carpenter

Address

Atelier House
64 Pratt Street
London
NW1 0DL
ENG

Telephone

+44 020 8821 6586

Email

scarpenter@onehousing.co.uk

Website

www.onehousing.co.uk