Published date: 21 May 2018

This notice was replaced on 20 December 2018

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 20 December 2018)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Software package and information systems - 48000000

  • Electronic data management (EDM) - 48613000

Location of contract

BD17 7SW

Value of contract

£300,000

Procurement reference

ACC001-DN341463-69961938

Published date

21 May 2018

Closing date

6 July 2018

Contract start date

27 July 2018

Contract end date

30 September 2021

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Accent Housing Limited have been providing high quality social housing for rent and sale for 50 years and remain firmly committed to providing their residents with the excellent homes and top-quality services they have a right to expect. We currently own and manage over 21,500 homes across the country, which over 34,000 residents call their home.

Our residents' homes and services are managed through regional offices in Middlesbrough, Burnley, Camberley and Peterborough. The head office is located in Shipley, West Yorkshire.
Accent has changed significantly over the last 4 years. We have brought three federated housing providers into a single organisation with four regional offices. We have also embedded our three strategic ICT systems (MIS ActiveH, Unit4 (Agresso) and Access HR. We have also introduced a single national contact centre, mobile working for our housing officers / surveyors and a self-service website for use by our residents. To move Accent to the next level we need to be a truly "integrated organisation" and there are a number of significant changes required. Accent does not currently have an EDRM system: scanned and created documents are stored in network drive structures and a SharePoint 2007 intranet is utilised to store and manage standard templates. In order to improve overall operational efficiency, facilitate compliance with the GDPR, support the new Customer Web Site and significantly streamline existing processes, the implementation of a formal EDRM solution has been mandated by our Executive Board, and a budget allocated.

More information

Links

About the buyer

Contact name

Chris Cuthell

Address

Charlestown House, Acorn Park Industrial Estate
Charlestown
Shipley
BD17 7SW
England

Telephone

+44 1274065401

Email

chris.cuthell@accentgroup.org

Website

http://www.accentgroup.org/