Published date: 15 November 2019

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 18 February 2019

Contract summary

Industry

  • Customer Relation Management software package - 48445000

  • Customer Relation Management software development services - 72212445

  • Customer services - 79342300

Location of contract

NW1 8EH

Value of contract

£0 to £1,467,300

Procurement reference

20191115110931-67142

Published date

15 November 2019

Closing date

18 February 2019

Contract start date

19 February 2019

Contract end date

20 February 2019

Contract type

Service contract

Procedure type

Not specified

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

One Housing invites tenders from interested parties to provide a Solution and Services to deliver a comprehensive Customer Relationship Management (CRM) Solution.
The Solution will be based upon cloud technology through Software as a Service (SaaS), and will be integrated with One Housing's existing systems infrastructure.

The Supplier implementing the Solution will work with the One Housing as a valued partner during the Contract term and will work with One Housing to configure and customise the Solution accordingly.

More information

Links

Award information

Awarded date

15 November 2019

Contract start date

2 July 2019

Contract end date

1 July 2022

Total value of contract

£599,361

This contract was awarded to 1 supplier.

Hitachi Consulting UK Ltd

Address

Fifth Floor, Forum, St. Paul's Gutter Lane, London EC2V 8AS

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Adrian Yearwood

Address

100 Chalk Farm Road
London
NW1 8EH
ENG

Telephone

+44 2074285374

Email

ayearwood@onehousing.co.uk

Website

www.onehousing.co.uk