Published date: 26 September 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 17 September 2025, 11am

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

SN2 1FL

Value of contract

£10,800

Procurement reference

DDaT25298

Published date

26 September 2025

Closing date

17 September 2025

Closing time

11am

Contract start date

28 September 2025

Contract end date

27 September 2026

Contract type

Supply contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

***Please note this is an award notice, not a call for competition***

UK Shared Business Services (UK SBS) had a requirement for the supply of IT Service Management Platform Licences. This Call Off contract has been sourced via a longlist shortlist exercise on the G Cloud 14 framework (RM1557.14)


Award information

Awarded date

18 September 2025

Contract start date

28 September 2025

Contract end date

27 September 2026

Total value of contract

£10,800

This contract was awarded to 1 supplier.

Freshworks Inc.

Address

2950 S.
Delaware Street,
Suite 201,
San Mateo,
CA 94403

Reference

No reference - other

Value of contract

£10,800

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Contact name

DDaT Procurement

Address

Polaris House
SWINDON
SN21FF
England

Email

ddatprocurement@uksbs.co.uk