MAINT4511 - RFL - VIEWPOINT SYSTEM SUPPORT

Contract summary

Industry

• Maintenance and repair of information technology equipment - 50312600

Location of contract

London

Value of contract

£61,656

Procurement reference

LPPUCLPPS01-DN226065-17707192

Published date

17 July 2017

Closing date

20 December 2015

Contract start date

1 January 2016

Contract end date

31 December 2018

Contract type

Service contract

Procedure type

Direct award

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

---

Description

MAINT4511 - RFL - VIEWPOINT SYSTEM SUPPORT - CONTACT KATHERINE BROTHWOOD 0207 7940500 EXT. 33598 KATHERINE.BROTHWOOD@NHS.NET - QUOTE REF / CONTRACT NO. SSQ-20821 - COVER (across all RFL sites)
This Service Agreement is to provide remote support from HealthNetConnections Head Office. Service Desk is available from 09:00 - 17:00 Monday to Friday. All support calls logged and tracked on HealthNetConnections CRM system with unique incident number. Product updates released with full release notes. Access to training throughout the year from HealthNetConnections. Engineer call outs if required to be determined by Service Desk. Optional additional amount for out of hours/weekends software updates. This entitles you to a maximum of 2 software updates out of hours or at a weekend at no additional charge. 3 year fixed service contract @£20,552.29 per annum. This amount to be paid in 3 equal amounts annually in advance of contract renewal. £20,552.29 to be paid each year on or before 1st January 2016, 2017 and 2018

---

Award information

Awarded date

23 December 2015

Contract start date

1 January 2016

Contract end date

31 December 2018

Total value of contract

£61,656.87

This contract was awarded to 1 supplier.

HealthNetConnections Ltd

---

About the buyer

Contact name

Matt Walshe

Address

Level 2 Kenwood Wing
The Whittington Hospital
Magdala Avenue
N19 5NF
England

Telephone

+44 2033161298

Email

matthew.walshe@nhs.net

Website

https://www.lppsourcing.org