Published date: 11 July 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 11 July 2024, 12pm

Contract summary

Industry

  • Office and computing machinery, equipment and supplies except furniture and software packages - 30000000

Location of contract

North East

Value of contract

£124,280 to £1,242,801

Procurement reference

008673

Published date

11 July 2024

Closing date

11 July 2024

Closing time

12pm

Contract start date

12 July 2024

Contract end date

11 July 2025

Contract type

Service contract

Procedure type

Single tender action (below threshold)

A direct contract with a single supplier, without competition.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Provision of Netcall Tenant Hub to support YHN Housing moving back in house. Tenant Hub from Netcall which is part of the low code solution that we already have procured. This solution will be used for contact management (CRM) within the contact centre and also within repairs service to manage repairs, voids and construction jobs

Award information

Awarded date

11 July 2024

Contract start date

12 July 2024

Contract end date

11 July 2025

Total value of contract

£124,280

This contract was awarded to 1 supplier.

NETCALL UK LIMITED

Address

Maylands Avenue
HP2 4NW
GB

Reference

Companies House number: 01888629

Value of contract

£124,280

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Heather Rothwell

Address

Civic Centre
NEWCASTLE-UPON-TYNE
NE18QH
England

Telephone

01912115869

Email

heather.rothwell@newcastle.gov.uk