Published date: 31 January 2025

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 11 March 2025, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

England

Value of contract

£345,000

Procurement reference

CHPH001-DN761636-96230754

Published date

31 January 2025

Closing date

11 March 2025

Closing time

12pm

Contract start date

29 September 2025

Contract end date

28 September 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

CHP has identified a need for an analytics system that can report at an individual tenancy level to look at customer payment patterns, which contact method the customer has engaged with, and whether a customer has read an email/SMS.

The contract period is to be confirmed with the winning bidder but we will be working towards a go-live in September 2025

More information

Additional text

You can access the tender pack on the ProContract portal:

https://procontract.due-north.com/Advert/Index?advertId=77814c82-ebdf-ef11-8133-005056b64545

Bids must be submitted via the ProContract e-tendering portal.

If your organisation is not registered on ProContract click on the following link https://procontract.due-north.com/register, and complete the free registration process.

About the buyer

Contact name

Alison Shaw

Address

Myriad House
33 Springfield Lyons Approach
Chelmsford
CM2 5LB
United Kingdom

Telephone

+44 7801582570

Email

Alison.Shaw@chp.org.uk

Website

https://www.chp.org.uk/