Published date: 25 January 2021
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
IT services: consulting, software development, Internet and support - 72000000
Location of contract
United Kingdom
Value of contract
£400,000
Procurement reference
KENTFIRE001-DN510737-88533058
Published date
25 January 2021
Closing date
19 February 2021
Closing time
12pm
Contract start date
6 April 2021
Contract end date
5 April 2026
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The Authority's current web Content Management System (CMS), used to generate the KFRS public website, does not meet our current requirements. In addition, due to changes in technology since its original procurement, there are now stricter requirements from HM Government for accessibility of information presented on the internet which affects new and existing public sector websites since September 2018 (Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018).
The proposal is therefore to procure a Digital Experience Platform (DXP) which centralises and streamlines a number of currently separate tools and function, providing the flexibility for the Authority to adapt to new and emerging technologies.
Scope:
Discovery, user engagement, system design, build and implementation of an open-source DXP, and related development and test environments. The open source DXP will include:
• A unified Workflow Management (WFM) tool for content production, scheduling and retention and review that integrates with the other components below
• A headless or headless-hybrid content management system (CMS) able to push content via APIs to a new public-facing website and social media platforms with scope to adapt to new and emerging channels as they become available and viable.
• A new, mobile-friendly, public-facing website at https://www.kent.fire-uk.org that meets WCAG 2.1 AA standard for accessibility, as well as The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 and HM Government Digital Service recommendations for designing for accessibility.
• A GDPR-compliant Digital Asset Management (DAM) system that integrates with the CMS and workflow tools Continuous Improvement and pro-active Supplier engagement throughout the term of the contract to deliver innovation and efficiencies.
User Training
Ongoing support and maintenance for the solution.
Out of Scope
• Intranet site and any related content management tool
• Migration and/or management, or creation of any content/transactions for the new solution, other than those detailed within the requirements
• A payment platform is not required
More information
Links
About the buyer
Contact name
Sally Conquest
Address
The Godlands
Straw Mill Hill, Tovil
Maidstone
ME15 6XB
England
Telephone
+44 1622692121
Website
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Closing: 19 February 2021, 12pm
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