Published date: 17 March 2020

Last edited date: 17 March 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 20 March 2020

Contract summary

Industry

  • Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products - 39000000

  • Other community, social and personal services - 98000000

Location of contract

B91 3QB

Value of contract

£0

Procurement reference

SOL - 8926

Published date

17 March 2020

Closing date

20 March 2020

Contract start date

1 April 2020

Contract end date

31 March 2022

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

To supply beneficiaries of the discretionary grant scheme with basic furniture items so they can occupy secure accommodation following an unsettled way of life or exceptional pressures.

The requirements are as follows:

• To supply, deliver and install furniture (beds, mattresses, wardrobe, chest of drawers, sofa) to beneficiaries of the discretionary grant scheme

• There is a customer care service (help desk) to enable council staff to contact the provider between the hours of 9am to 5pm, Monday to Friday. This service should enable council staff to raise queries about orders, fulfilment times, invoices, complaints or technical difficulties. Given the emergency needs of our customers, we require a responsive help desk that can resolve a query on the same day.

• To inspect, service, collect and re-fulfil furniture that is identified as faulty.

More information

Links

Additional text

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Georgia Davies

Address

Manor Square
Solihull
Solihull
B91 3QB
United Kingdom

Telephone

0121 704 8128

Email

georgia.davies@solihull.gov.uk