Published date: 25 May 2018

Last edited date: 25 May 2018

Closed future opportunity - This means that a potential contract has passed its approach to market date. A buyer can choose to consider any supplier interest or convert this notice into an opportunity ready for live procurement.


Approach to market date: 5 July 2018

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

London

Value of contract

£2,000,000

Procurement reference

RBG001-DN340123-46307275

Published date

25 May 2018

Approach to market date

5 July 2018

Contract start date

4 February 2019

Contract end date

26 August 2021

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Royal Greenwich is seeking a provider(s) to deliver the following services as part of the Domestic Violence Service for the borough.
- Refuge Accommodation
- Floating Support
- Information and Advice (Case Workers)
- Sanctuary (administrative support)
Refuges:
Will provide a minimum of 30 units of accommodation over 5 property locations for women escaping domestic violence and abuse (DVA) set out as...
• 3 locations offering up to 22 units of generic refuge accommodation for women escaping domestic violence and abuse (DVA)
• 1 location offering up to 4 units of refuge accommodation for women escaping domestic violence and abuse (DVA) with specific cultural needs or who would not be able to be supported in a mixed environment with young children.
• 1 location offering up to 4 units of refuge accommodation reserved for Greenwich single women escaping domestic violence and or gender based violence (DVA) with a substance misuse history, supporting women to engage with treatment services.
Floating Support:
- The service will provide a minimum of 60 placements of floating support to residents who have experienced DVA to enable them to manage and maintain independence.
- This service would also be expected to work with women with complex needs such as substance misuse and non-severe mental health.
Information and Advice:
Caseworkers
- The caseworkers will be the first point of contact for referrals into the service.
- They will manage communication (phone calls, emails, self-referrals) by dealing with initial referrals and undertake needs and risk assessments with service users.
- They will provide on-going case management to service users who have been assessed as standard or non-high risk of harm.
- Caseworkers will be responsible for dealing with phone enquiries, both from victims, members of the public, referral agencies and stakeholders. The role of the caseworker will be to focus on early intervention, non-high risk case management and effective support planning.
- The caseworkers will work with females (and males) over the age of 16 years.
Description of the Sanctuary Scheme:
The scheme provides security upgrades to properties to enhance security and provide, where appropriate, an inner safe room or 'sanctuary' to reduce danger to potential victims of DVA. The scheme is open to women who own their home or have their own tenancy for the property they live in, and can legally exclude the perpetrator.
The service will provide
- Administrative support to the Sanctuary Scheme by managing and assessing appropriate referrals and coordinating the installation of the enhanced security measures
- Floating support to the residents as part of the floating support service


More information

Spend profile

This table displays the spend profile of the notice
Financial year Budget
2017/2018 £400,000

Links

Additional text

To participate in this market engagement event, potential suppliers shall first be registered
on the e-tendering suite and shall confirm thier intention to attend to the Procurement team via the
portal. If bidders have not yet registered on the e-tendering portal, this can be done online at https://
royalgreenwich.proactishosting.com/


About the buyer

Contact name

Bola James

Address

3rd Floor, The Woolwich Centre
35 Wellington Street, Woolwich
London
SE18 6HQ
England

Telephone

+44 2089216957

Email

procurement@royalgreenwich.gov.uk

Website

http://www.royalgreenwich.gov.uk/