Published date: 26 November 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 15 March 2021, 12pm

Contract summary

Industry

  • Special-purpose road passenger-transport services - 60130000

  • Health services - 85100000

Location of contract

West Midlands, Wales

Value of contract

£34,200,000

Procurement reference

tender_256763/1013063

Published date

26 November 2021

Closing date

15 March 2021

Closing time

12pm

Contract start date

30 September 2021

Contract end date

30 September 2026

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

NHS Shropshire, Telford and Wrekin Clinical Commissioning Group and Powys Teaching Health Board have jointly awarded a contract for Non-Emergency Patient Transport Services (NEPTS) for eligible patients
within the local healthcare population following a successful procurement.

A non-emergency transport service is provided for patients, both adults and children, who have a medical condition which prevents them from using other forms of transport to travel to and from healthcare appointments. It is not for people who require transport for financial or social reasons, or for those requiring an immediate or emergency response.

The Non-Emergency Patient Transport Service will provide 24/7, 365 days per year transportation services to patients assessed as eligible for the service.

The objectives of the service are to:
- Provide transportation booking facilities e.g. telephone line, email, online system etc which are compliant with the accessible information standard.
- Provide a dedicated local booking team(s) for patients of Shropshire, Telford and Wrekin and Powys.
- Conduct patient eligibility assessments and manage demand on the service in line with commissioned activity levels.
- Determine patient's mobility and moving and handling requirements to identify the type of vehicle and specialist equipment to be used for transportation/movement.
- Determine patient's mental health needs for example determine the support a dementia patient would require.
- Provide vehicles and transport suitable for our eligible patients according to the patient medical condition/mobility.
- Provide patient transport management and liaison with the NHS providers to ensure integration and system flow.
- Provide local patient travel advice and sign-posting for patients assessed as not eligible to access the transportation service.

The CCG's are appointing a service provider to deliver this service for a period of 5 years with an optional 24 months extension available.

The successful provider will be required to sign the prevailing NHS Standard Contract for the service and accept all terms and conditions.

Please note this contract will service the newly created/merged organisations (previously) NHS Shropshire CCG and NHS Telford and Wrekin CCG from 1st April 2021 and Powys Teaching Health Board.


Award information

Awarded date

13 July 2021

Contract start date

30 September 2021

Contract end date

30 September 2026

Total value of contract

£34,200,000

This contract was awarded to 1 supplier.

E-zec Medical Transport Services Ltd

Address

Terminal Building, Redhill Aerodrome, Kings Mill Lane, Redhill, Surrey, RH1 5YP

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Hayley Smith

Address

NHS Shropshire, Telford and Wrekin CCG, Halesfield, Halesfield 6
Telford
TF7 4BF
England

Email

h.smith27@nhs.net