Published date: 23 October 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 17 July 2024, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

England

Value of contract

£141,145

Procurement reference

GMCA001-DN748865-66659610

Published date

23 October 2024

Closing date

17 July 2024

Closing time

5pm

Contract start date

19 July 2024

Contract end date

31 August 2025

Contract type

Service contract

Procedure type

Direct award

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Milestone extension:
The Victims Gateway project ambition is to develop a digital solution that transforms the way victims and survivors' access, engage, and interact with victim services across Greater Manchester in a way that reflects the journey of a victim, and enables better use of data to inform decision-making.

This digital solution will put the needs of victims front and centre, allowing them to track and manage their own service journey, as well as access services at a time convenient to them, with the flexibility to engage and re-engage over time as their needs change.

In addition to managing their own service journey, they will also be able to access helpful resources under the form of materials and the option to ask experts for information.

UBDS Digital are the digital supplier building the gateway and will provide a managed service for 12 months following the gateway going live.

Managed Service:
6 months: full management of Victims Gateway (technical and web content).
• Service Desk support
• Bank of Developer days
• Updating web content
• Knowledge sharing with GMCA staff

6 months: reduced management of Victims Gateway (transition of technical and web content management to GMCA).
• Service Desk support
• Bank of Developer days
• Updating web content
• Knowledge sharing with GMCA staff

Award information

Awarded date

18 July 2024

Contract start date

19 July 2024

Contract end date

31 August 2025

Total value of contract

£141,145

This contract was awarded to 1 supplier.

UBDS IT Consulting Ltd

Address

Level 1 Brockbourne House, 77 Mount Ephraim, Tunbridge Wells, Kent, TN4 8BS

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Kelechi Iheanachor

Address

GMCA Offices
1st Floor, Churchgate House, 56 Oxford Street
Manchester
M1 6EU
England

Telephone

+44 1616083577

Email

kelechi.iheanachor@greatermanchester-ca.gov.uk

Website

http://www.manchesterfire.gov.uk/