Published date: 6 May 2021
This notice was replaced on 26 October 2021
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 26 October 2021)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Other community, social and personal services - 98000000
Location of contract
England
Value of contract
£0 to £1,620,000
Procurement reference
21-16 C
Published date
6 May 2021
Closing date
8 June 2021
Closing time
12pm
Contract start date
1 October 2021
Contract end date
30 September 2024
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
The Money and Pensions Service, MaPS (the "Authority") is an arm's-length body, sponsored by the Department for Work and Pensions, with a joint commitment to ensuring that people throughout the UK have guidance and access to the information they need to make effective financial decisions over their lifetime.
MaPS have now launched a tender for the delivery of a high-quality service to offer Debt Advisers (working within the free to client sector) a quick and consistent response to unusual or complex debt queries. The service will be delivered remotely by both phone and email.
The service will support debt advisers with the provision of accurate debt advice to over-indebted clients, empowering advisers to achieve good client outcomes, and increasing adviser confidence by providing access to the most relevant technical and tailored advice.
If you are interested in bidding for this services contract then please follow the instructions in the 'Attachments Section' of this notice.
More information
Previous notice about this procurement
Pre-Tender Early Engagement Notice - Specialist Debt Advice Service
- Early engagement
- Published 9 March 2021
Additional text
-
TO BID FOR THIS CONTRACT
1.Interested organisations must be registered as a 'Supplier' on the MaPS eSourcing portal (JAGGAER) to participate: If you have not already done so, please use the following link:
https://maps.app.jaggaer.com/web/login.html
2.To register, you must have a valid DUNS number (provided by Dun and Bradstreet) for the organisation which you are registering, and who will be entering into a contract agreement if invited to do so.
3.If you do not have a DUNS number, please contact D&B UK directly on 0870 243 2344 (option 3), or online at:
http://www.dnb.co.uk/duns-form.asp.
4.Once registered on the portal, your organisation will be able to access the MaPS documents for this project in the 'Live Tenders' Section within the 'Jaggaer Portal'.
5. Please email carol.hilaire@maps.org.uk should you require further assistance; and using "21-16C" in the subject title.
6. Please note all further communications including the submission of your online bid will be via the Jaggaer portal.
About the buyer
Contact name
Carol Hilaire
Address
Holborn Centre
120 Holborn
LONDON
EC1N2TD
England
Website
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