Published date: 23 September 2019

This notice was replaced on 10 January 2020

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 10 January 2020)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

London

Value of contract

£800,000 to £1,000,000

Procurement reference

TFL001-DN429082-22617058

Published date

23 September 2019

Closing date

1 November 2019

Contract start date

13 January 2020

Contract end date

13 January 2025

Contract type

Supply contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Victoria Coach Station (VCS) is a subsidiary of Transport for London (TfL).The primary role of the company is to provide an arrivals and departures facility for coaches in London, with off-street setting down and picking-up. Underpinning the operations of VCS is the Bus Information Display System (BIDS), which has been in use at VCS since 1996 and due to its age has a number of functional limitations. Hence TfL are looking to replace the current system with a new system to meet VCS's current and future requirements.

This procurement envisages a commercial off the shelf BIDS software package with a level of configurability to accommodate TfL specific requirements. The main requirement is to migrate from the existing system and the deployment of the new system. Software licences, support and maintenance, hardware and additional services including consultancy and advice in respect of the system are also included in scope.

The objective of the Bus Information Display System (BIDS) Procurement is to appoint a supplier to replace the current system with a new system to meet Victoria Coach Station (VCS) current and future requirements. The chosen Supplier will:
1) Deliver the invoicing system and any other commercial off the shelf (COTS) products included in the successful supplier tender in Phase 1 (ideally prior to 2.4.2020);
2) Deliver Phase 2 (including the rest of the system, required configuration and any development work needed to meet TfL's requirements); and
3) Thereafter, support and maintenance of the BIDS System.

The objectives underpin the benefits expected by the business, and provide an insight to what the final solution must deliver are as follows:
1) More timely and accurate production of Arrivals and Departures Schedules;
2) Digital recording (and automation if practicable), of coach Arrivals and Departures from VCS, thereby improving the quality and accuracy of information recorded;
3) More timely and accurate production of invoices required to bill coach operators for the services provided by VCS;
4) Automation of the production of management information; and
5) Enabling customers to independently acquire arrivals or departures information via Information Kiosks to be located at VCS.


More information

Additional text

This opportunity is advertised on TfL's e tendering portal- Pro-Contract which can be found at:
https://procontract.due-north.com.

Bidders are required to log in and/or register on the Portal to view all the Tender document's.

Bidders are requested to submit their expression of interest (EOI) to this opportunity by 18.10.2019.

The deadline to submit a bid is 01.11.2019.

TfL as the awarding authority reserves the right to withdraw from the procurement process and/or not to award any contract as a result of the competition called for by this notice. The awarding authority shall not be liable for any costs or expenses incurred by any bidder in considering and/or responding to the procurement process.


About the buyer

Contact name

Robert Hughes

Address

Petty France
55 Broadway
London
SW1H 0DB
United Kingdom

Telephone

+44 12345

Email

ROBERTHUGHES@TFL.GOV.UK

Website

https://tfl.gov.uk