Published date: 21 March 2019

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 January 2019

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

South West

Value of contract

£45,000

Procurement reference

DVNCC001-DN390665-31787703

Published date

21 March 2019

Closing date

31 January 2019

Contract start date

20 February 2019

Contract end date

3 May 2019

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

DCC is responsible for issuing Blue Badges to residents of Devon. Applications are either submitted via a DfT operated online service or directly G-to the DCC contact centre. DCC assesses each application and determines whether to award a Blue Badge or invite the applicant to a mobility assessment. DCC also undertakes ordering of badges. The current business process is inefficient, relying on paper documents, rekeying of information into an Adult Social Care system, and lacking basic requirements such as customer notifications. DCC is pursuing a digital transformation agenda and has procured the Outsystems low code platform to develop services. The Blue Badge service is the first new digital service to be built on the platform. Development work is scheduled to commence 1st February 2019 and must be completed no later than 31st March 2019.

A discovery exercise involving workshops, user research, etc. has identified user stories the new digital service will ideally meet. The user stories are contained within the product backlog. The list is undergoing constant iteration. It has undergone initial prioritisation but deliverables in relation to the Minimum Viable Product and subsequent releases have yet to be determined.

DCC requires a partner who can lead development of the new Blue Badge digital service. The organisation will have substantial experience of Outsystems and will be capable of meeting complex project requirements. Responsibilities will include leading the development activities within a multi disciplinary team in order to deliver a new blue badge digital service in accordance with the product backlog. This will include but is not limited to sprint planning, estimation, release planning, exploration of technical options, development of digital service using agile (scrum / kanban influenced) approach, versioning, testing, and assigning tasks and assessing output of a junior developer.

The partner's allocated resource will be part of a team that is currently being established but will include the following DCC resources: delivery manager (acting); junior developer (0.5FTE); content designer (0.5FTE); user researcher (0.5FTE equivalent); and technical architect (0.2FTE). The team will be established for 6 x 2-week sprints, corresponding to 12 weeks in total, commencing 14th January 2019 and will be based at County Hall, Exeter. The partner's allocated resource will join the team for 5 x 2-week sprints commencing 4th February 2019.


More information

Additional text

Mini Competition - G-Cloud 10 Lot 3 Software Support


Award information

Awarded date

1 February 2019

Contract start date

4 February 2019

Contract end date

5 April 2019

Total value of contract

£45,000

This contract was awarded to 1 supplier.

Truewind

Address

9 Perseverance Works, Kingsland Road, London E28DD

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Contact name

Tracey White

Address

County Hall
Topsham Road
Exeter
EX2 4QD
United Kingdom

Telephone

+44 1392383000

Email

tracey.white@devon.gov.uk

Website

http://www.devon.gov.uk