Digitised Same Day Access

Contract summary

Industry

• Health and social work services - 85000000

Location of contract

London

Value of contract

£1,266,014

Procurement reference

Digitised Same Day Access

Published date

3 June 2019

Closing date

23 April 2019

Contract start date

1 July 2019

Contract end date

31 March 2022

Contract type

Service contract

Procedure type

Other: Direct Award

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

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Description

Additional same day appointment capacity will be linked to the existing Merton Access Hubs service. This additional same day capacity would include face to face and video consultations.
The service would improve access to primary care services in Merton and support the direction of travel to enhance digital access to general practice in Merton and a 'digital first' approach. The capacity would be linked to the outputs of online symptom checkers and alternative digital/ other routes through which a need for sameday access is identified.
A digital first approach to patient access with an integrated front door to primary care services through an app,smart phone friendly web-sites, digital telephony and online symptom checkers. Patients will have the ability to book appointments online and have video consultations. There will be additional same day capacity to enable this and a joint commitment from all practices to provide dedicated time for multi-morbid patients ensuring overall access to primary care services for patients are safe and equitable.

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Award information

Awarded date

23 April 2019

Contract start date

1 July 2019

Contract end date

31 March 2022

Total value of contract

£0

This contract was awarded to 1 supplier.

Merton Health Ltd

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About the buyer

Contact name

Hannah Pearson

Address

120 The Broadway
Wimbledon
SW19 1RH
England

Email

hannah.pearson@swlondon.nhs.uk