Published date: 20 February 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 11 November 2022, 12pm

Contract summary

Industry

  • Information systems or technology strategic review and planning services - 72222000

  • Research consultancy services - 73210000

Location of contract

Any region

Value of contract

£91,300

Procurement reference

tender_320191/1181298

Published date

20 February 2023

Closing date

11 November 2022

Closing time

12pm

Contract start date

13 December 2022

Contract end date

31 March 2023

Contract type

Service contract

Procedure type

Competitive quotation (below threshold)

The buyer selects a group of potential suppliers to invite to tender.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

The Technology, Data and Innovation Group (TDIG) is responsible for ensuring that Ofcom is fully informed of the latest technological innovations. As part of this, we are responsible for understanding the technologies that are deployed on online platforms and how this is likely to evolve in the future, as input to our policies and our operational approach to regulating these services. We also work within Ofcom's duties to enable and encourage innovation and appropriate technical standards.

Smart speakers and other devices with in-built voice assistants are becoming an integral part of many people's homes and lives. Smart speakers are owned or used by a third of all UK adults and account for 6% of all audio consumption. 64% of audio consumed on a smart speaker is live radio. These devices support a range of online and domestic services such as search, tv/radio services, online shopping and the management of smart home devices. Smart Speakers have a particularly important role to play in the lives of people who do not like using traditional interfaces and could play even more significant role in the lives of the elderly or incapacitated. Smart speakers offer new ways of accessing and engaging with technology which are human-like and more flexible when compared with other consumer devices.

Ofcom is interested in understanding how smart speakers work and interact with other elements of their ecosystem. We expect this research to improve our understanding of the technology supporting the delivery of services on smart speakers, especially understanding of the access that various content providers have to the UK audience. We expect that our findings from this project will further facilitate the discharge of our imminent duties in the regulation of online harms.


Award information

Awarded date

13 December 2022

Contract start date

13 December 2022

Contract end date

31 March 2023

Total value of contract

£91,300

This contract was awarded to 1 supplier.

MTM London Ltd

Address

65 Chandos Place, London, WC2N 4HG

Reference

No reference - other

Supplier is SME?

Yes

Supplier is VCSE?

No


About the buyer

Address

Riverside House
London
SE1 9HA
England

Email

sarah.jones@ofcom.org.uk