Published date: 4 October 2018

Last edited date: 14 August 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 26 October 2018, 12pm

Contract summary

Industry

  • Financial analysis software package - 48441000

Location of contract

North West

Value of contract

£0

Procurement reference

WLANCS001-DN369296-15195368

Published date

4 October 2018

Closing date

26 October 2018

Closing time

12pm

Contract start date

1 March 2019

Contract end date

28 February 2022

Contract type

Service contract

Procedure type

Other: Open

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

The Council requires a Service Charge Management system for billing and recovery of service charges from tenants, leaseholders and sheltered accommodation customers.
Currently, service charge budgets are prepared manually each year with the use of Microsoft Excel. The Council currently uses data extracted from Civica Financials and QL Housing Management systems which require considerable manual intervention and provide limited options therefore resulting in a lack of transparency and a potential loss of income.
The Council envisages the new system will provide increased consistency and transparency which will allow the calculation of service charges accurately and provide efficiency savings to our customers by providing detailed service charge information that is easy to understand. WLBC will be able to recover all its costs for the provision of services, manage risks better and ensure compliance with legislative requirements and best practice.
The system must bring with it the ability to achieve the benefits identified above at an acceptable cost, together with the requirements provided in detail in the tender documents.
The contract duration will be 3 years with the potential for a further 2 year extension based on acceptable performance and agreement by the Council of prices and other conditions.


More information

Additional text

Tender documents can be downloaded from The Chest portal at www.the-chest.org.uk


About the buyer

Contact name

Neale Walker

Address

52 Derby Street
Ormskirk
L39 2SD
England

Telephone

+44 1695585022

Email

neale.walker@westlancs.gov.uk

Website

http://www.westlancs.gov.uk/