Published date: 25 May 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 26 June 2023, 12pm

Contract summary

Industry

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Location of contract

B4 7DJ

Value of contract

£0

Procurement reference

IT-100-3915-P1125

Published date

25 May 2023

Closing date

26 June 2023

Closing time

12pm

Contract start date

28 August 2023

Contract end date

27 August 2026

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Youth Offending Service has used Careworks 'Care Director' since 2001 as its Case Management System (CMS).

The Authority now wishes to establish a 3-year contract with an option to extend for an additional 1 year + 1 year for the provision of a cloud-based Youth Offending Service System.

To complete youth justice business effectively, efficiently, and professionally, we would require the following from the chosen system (please note that the below list is not exhaustive):

o The system shall be compliant will current Youth Justice Board data schemas and reporting requirements and the supplier must demonstrate a forward plan for remaining compliant over time.
o Proven track record of being compliant with YJB requirements over the last 2 years
o Able to monitor caseloads and support practitioners and managers to effectively manage caseloads and pending workload. Simple reporting and extraction of management information.
o Ability to handle multiple teams and workers working across multiple teams.
o Ability to handle multiple managers in a single team allowing countersigning across the management team.
o Specifically designed for Youth Offending Teams (YOT) to record all aspects of youth justice case management in a dynamic manner.
o Reuses information throughout the system, reducing duplications and the need for extra work by the Service.
o Fully meet the requirements of the current YJB AssetPlus framework allowing YOT to YOT transfers, where CMS allows this.
o Fully meet the requirements of the YJB connectivity framework for transfer of information to the Ministry of Justice's Youth Custody Service.
o YJMIS data extract tool with error checking and data cleaning within the system.
o Clear identification of errors within AssetPlus allowing case managers to easily rectify issues.
o Easy integration with external systems and reporting products.
o Enable Regulatory compliance
o User friendly and customisable to meet the needs of the Service
o Individualised and flexible configuration to allow/disallow access to parts of the system dependent upon role.
o Allow easy cross referencing of AssetPlus records between children and families
o Safe space for containing victim information that is not mixed with offending cohort data including ability to retain anonymised data.
o Ability to deal with retention and deletion of records with minimal manual involvement.
o Ability for read-only access
o Compatible with currently supported versions of major web browsers

The Contract will be awarded to one supplier.

The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity, please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ an...

More information

Links

Additional text

If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal.

Delivery Notes

Birmingham

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Manjit Samrai

Address

1 Lancaster Circus
Birmingham
West Midlands
B4 7DJ
United Kingdom

Telephone

0121 303 0349

Email

manjit.samrai@birmingham.gov.uk