Published date: 13 July 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 16 August 2021, 12pm

Contract summary

Industry

  • Software supply services - 72268000

Location of contract

W6 9JU

Value of contract

£0

Procurement reference

tender_278122/979764

Published date

13 July 2021

Closing date

16 August 2021

Closing time

12pm

Contract start date

20 March 2022

Contract end date

19 March 2027

Contract type

Service contract

Procedure type

Competitive procedure with negotiation (above threshold)

Anyone may ask to participate, but only those who are pre-selected will be invited to submit initial tenders and to negotiate.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Authority requires an integrated land and property-based IT case management solution for multiple regulatory services across the authority.

The solution will be highly embedded within the organisation and underpin many business processes and cases. It is an essential element in determining many regulatory and compliance functions and is business critical for the following services:

- Planning (applications, appeals, enforcement, listed buildings, tree preservation orders, development condition monitoring)

- Building Control (including contraventions and dangerous structures)

- Environmental Health (accident reports, commercial premises, service requests, infectious diseases, pest control, pollution prevention and control, private water supplies)

- Law Enforcement Team (environmental enforcement, tackling anti-social behaviour, issuing enforcement notices and fixed penalty notices)

- Land Charges

- Private Sector Housing (residential premises, housing assistance grants, service requests, licensing houses in multiple occupation (HMO's))

- Trading Standards (business register, service requests, risk analysis, Consumer Direct interface)

- Contaminated Land (register of land which has hosted uses that may lead to contamination)

- Licensing (licensed premises and individuals covering alcohol, gambling, and all other licensable activities)

- Local Land and Property Gazetteer (LLPG) (street naming and numbering).

The solution must also incorporate broad, overarching functionality such as an electronic document management system (EDMS) which will hold all records for the relevant cases and will enable fast, reliable access to all documents for all users and mobile working capability.

The new solution must support the over-arching ambition of H&F to deliver an improved, more joined up customer experience for residents by improving and broadening channels through which the customer can access services.

The aim is for the new solution to be Live by 20 March 2023.

More information

Links

Additional text

All tender documents are available on www.capitalEsourcing.com. All tender submissions shall be submitted via the e-tendering platform www.capitalEsourcing.com

About the buyer

Address

Hammersmith Town Hall, Hammersmith, London
London
W6 9JU
England

Email

procurement@lbhf.gov.uk