Published date: 12 August 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 10 September 2020, 12pm

Contract summary


  • Business services: law, marketing, consulting, recruitment, printing and security - 79000000

  • Services of commercial workers - 98511000

  • Services of industrial workers - 98512000

Location of contract

South West

Value of contract


Procurement reference


Published date

12 August 2020

Closing date

10 September 2020

Closing time


Contract start date

1 January 2021

Contract end date

2 January 2024

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Torbay Council is undertaking this second re-tender process, to identify additional successful Temporary Agency Staff Providers, who will be selected for a place on two Standing Lists for:
• Lot 1 - Approved Temporary Agency Staff Providers
• Lot 2 - Approved Social Worker Agency Providers.
The previous published OJEU notice: 2019/S 159-392832 detailed the original tender requirements, to establish and award places on the Standing Lists for Lot 1 - Approved Temporary Agency Staff Providers and Lot 2 - Approved Social Worker Agency Providers. Following award of places, both Standing Lists commenced on 03 January 2020.

When a new requirement for an Agency Worker arises, all Providers on the relevant Standing List, will be invited to put forward Candidate's for the available temporary position and the selection will be based upon an assessment of the Candidate's CV and the outcome following an interview, undertaken by the Authority.

There is also a requirement for a new Standing List for:
• Lot 3 - Approved Temporary Agency Staff Providers for services required by South West Integrated Services Company (SWISCo).
SWISCo is the Authority's new arms-length company, responsible for refuse and recycling collection, street and beaches cleansing, flower beds, street-lighting and traffic signals, etc.

Because of the nature of SWISCo's service provision, agency staff are required at very short notice, sometimes with minimal lead time to source candidates from multiple Providers. Therefore, once places have been awarded on this Standing List, each provider will then be asked to take part in a Further Competition, to establish a dedicated default Provider who will work closely with SWISCo for the duration of the standing list and will be expected to deliver the roles required.

If the awarded provider cannot fulfil the temporary position at any time, then the other providers on the Standing List for Lot 3, will be invited to put forward Candidate's for the available temporary position.

Please refer to the Tender documents for full details of the requirements for Lots 1, 2 and 3.

More information

Additional text

In order to provide unrestricted, full, direct and free of charge access to the Tender Documents the Authority is providing the Documents in PDF format in the 'Opportunities' Area of the ProContract e-Tendering portal, at
In order to access amendable versions of the Documents and to submit a response, Applicants must be registered as Suppliers on ProContract. Applicants should then register an interest in the opportunity and download the Documents for completion and submission.

About the buyer

Contact name

Lawrence Brown


Torbay Council Town Hall
Castle Circus


+44 1803208977


Closing: 10 September 2020, 12pm