Published date: 27 April 2021
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Repair and maintenance services - 50000000
Repair and maintenance services of measuring apparatus - 50411000
Analysis services - 71620000
Laboratory services - 71900000
Location of contract
NR33 0HT
Value of contract
£50,000
Procurement reference
tender_271942/957061
Published date
27 April 2021
Closing date
4 May 2021
Closing time
4pm
Contract start date
5 May 2021
Contract end date
5 May 2022
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Cefas has a requirement to renew the service contract for our Agilent Technologies analytical instruments located at our Lowestoft laboratory.
Requirement:
The service contract is to cover all instruments listed in Annex A and must include:
1. Maintenance service to include annual on-site Preventive Maintenance for instruments stipulated as "YES" in column "Option 1 PM" in Annex A
2. On-site repair services, including
2.1 Unlimited on-site troubleshooting and repair visits (including travel and labour)
2.2 Parts required for repair
2.3 Consumables/supplies required for repair, including liners, seals, tubing assemblies, lamps and multipliers
2.4 GC autosampler tower exchange service with identical model to expedite repairs
2.5 Response time as specified in Annex A. Where two days response time is stipulated, this refers to the expectation that, in the event of a breakdown, an engineer would be available for on-site repair within 2 working days of the call being logged.
3. Other services:
3.1 Hardware and software telephone support
3.2 Firmware upgrades
3.3 Option for software upgrades
3.4 Statement on the origin (e.g. manufacturer or generic supplier) of parts and consumables to be used for repair/maintenance.
Some of the instruments listed are planned to be decommissioned over the next 12 months, and responses should provide an approach in terms of contract amendment/pricing in such occurrences.
About the buyer
Contact name
Chloe Halifax
Address
Pakefield Road
Lowestoft
NR33 0HT
England
Telephone
0
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Closing: 4 May 2021, 4pm
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