Published date: 21 August 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 21 June 2023, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

B69 3DE

Value of contract

£735,121

Procurement reference

SMBC 22072

Published date

21 August 2023

Closing date

21 June 2023

Closing time

5pm

Contract start date

1 October 2023

Contract end date

30 September 2026

Contract type

Service contract

Procedure type

Restricted procedure (above threshold)

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Telephony replacement for the council's contact centre services

Award information

Awarded date

15 August 2023

Contract start date

1 October 2023

Contract end date

30 September 2026

Total value of contract

£735,121

This contract was awarded to 1 supplier.

BT GROUP PLC

Address

ASPECT HOUSE,SPENCER ROAD
LANCING
West Sussex
BN99 6DA
GB

Reference

Companies House number: 04190816

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Sandwell Council House
Freeth Street
Sandwell
B69 3BS
England

Email

shanara_Begum@sandwell.gov.uk