Published date: 24 December 2021

Awarded contract - This means that the contract has been awarded to a supplier.

Closing: 29 April 2021, 12pm

Contract summary


  • Health and social work services - 85000000

Location of contract

South East

Value of contract


Procurement reference


Published date

24 December 2021

Closing date

29 April 2021

Closing time


Contract start date

1 April 2022

Contract end date

31 March 2029

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



NHS England and NHS Improvement South East (the Commissioner) sought to commission a prime provider model for the provision of Integrated Healthcare Services to the following prisons in Kent:

• HMP Elmley; local Category B/C men's prison
• HMP Standford Hill; Category D men's prison
• HMP Swaleside; Category B men's prison

NHS England will hold a contract with the prime provider, who in turn can directly provide care and/or subcontract care to other specialist providers.

This service will be commissioned as part of the overall Offender Health pathway within the prisons and as such this model will ensure an integrated, recovery orientated service delivery system both within the prisons and onwards into the community. The service will focus on delivering person-centred care within seamless, integrated structured clinical and psychosocial interventions/services in prison and facilitating arrangements through the gate into the community to ensure effective continuity of care. Close joint working with other healthcare services, as well as other departments within the prison such as Education, Offender Management, and Physical Education, is imperative to the success of the delivery of this service.

The healthcare services in the contract include (please see the service specification for further information and full list of services required):
• General Practitioners provision
• Primary care nursing
• Dental services
• Inpatient Unit facility, where one exists
• Substance misuse services
• Optometry
• Podiatry
• Audiology
• Primary and Secondary Mental Health and Learning Disability Services
• Health Promotion and Prevention
• Appropriate administrative and data management support (including data intelligence and reporting resource; data and intelligence analysis)
• Musculoskeletal therapies
• Smoking cessation
• Blood Borne Viruses testing, to include funding, access and delivery (including provision of testing facilities where necessary).
• Consultant-led pain management clinics
• Therapies
• Sexual Health screening (Tiers 1, 2 & 3)
• IM&T provision
• Escorts and bed watches (via a risk share agreement)
• Requirement to communicate and work with incumbent pharmacy provider

The provider will also be responsible for ensuring effective and meaningful pathways of care are established with secondary care / diagnostics and other services outside of the specification, including hospital-based services, to meet patient's health needs.

The contract is due to commence on 1st April 2022, and the contract duration will be 7 years.

The maximum annual contract value for the service is £15,743,008, with a maximum total contract lifecycle value of £110,201,056.

This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

More information

Previous notice about this procurement

NHS England and NHS Improvement South East - Integrated Healthcare Services to Kent and Medway Prisons

  • Opportunity
  • Published 7 December 2020, last edited 7 April 2021


Additional text

The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but is instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).

Award information

Awarded date

31 March 2022

Contract start date

1 April 2022

Contract end date

31 March 2029

Total value of contract


This contract was awarded to 1 supplier.



Pinewood House,Pinewood Place


No reference - other

Supplier is SME?


Supplier is VCSE?


Additional details

Lot 1 - £110,180,251

Lot 2 - £39,895,147

About the buyer

Contact name

Louise Smith


South Plaza, Marlborough Street


07917 000950