Published date: 14 September 2023
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Guidance and counselling services - 85312300
Counselling services - 85312320
Location of contract
East of England
Value of contract
£0
Procurement reference
SCDC001-DN689637-85665531
Published date
14 September 2023
Closing date
29 September 2023
Closing time
1pm
Contract start date
13 October 2023
Contract end date
12 October 2024
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
South Cambridgeshire District Council is looking for a suitably qualified and experienced contractor to provide Digital wellbeing support for the Homes for Ukraine scheme. This digital service will be needed for the district of South Cambridgeshire and will be needed to used by both hosts and Ukrainian refugees.
Currently we have 327 Ukrainian refugees in South Cambridgeshire that are being hosted by 170 guests. There is a larger cohort of Ukrainian refugees who have found their own independent accommodation within South Cambridgeshire who may wish to access this service as well.
South Cambridgeshire District Council is looking for a digital service that provides wellbeing support of the following types:
o Online counselling, including trauma counselling and support for post traumatic stress disorder
o Cognitive Behavioural Therapy
o Multilingual support, including English, Ukrainian and Russian
o Online resources aimed at providing self service support such as articles, podcasts, TED Talks, complimentary materials to support the wellbeing needs of the individual.
o Provide access to support groups
The digital service will need to provide support 24 hours a day, 7 days a week, and will be managed by the contractor.
The digital service will store data on UK servers and will comply with both the general data protection regulations and also the general data protection act 2018.
SCDC will initially purchase 60 licenses for both host and guest support packages. Once these have been exhausted, we will look to purchase a further set of 60 licenses subject to demand. SCDC will provide guests and hosts with licenses on a first come first served basis. If the initial demand is greater than the initial 60 licenses purchased, we will purchase a further number of licenses subject to demand.
The contractor will have public liability insurance, employers liability insurance of £5million. They will also possess professional indemnity insurance, and they will need to confirm this as part of their submission.
The successful firm will need to demonstrate a number of robust safeguarding procedures to ensure the safety of the users of the service.
If the contractor has any safeguarding concerns through providing the service, then these must be reported to SCDC's named contact
About the buyer
Contact name
Ben Thackray
Address
South Cambridgeshire Hall
Cambourne Business Park
Cambourne
CB23 6EA
England
Telephone
+44 1954713378
Website
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Closing: 29 September 2023, 1pm
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