Published date: 3 April 2023

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 28 February 2023, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

West Midlands

Value of contract

£98,500

Procurement reference

CWC23042

Published date

3 April 2023

Closing date

28 February 2023

Closing time

12pm

Contract start date

27 March 2023

Contract end date

26 March 2027

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Complaints case management for managing the Council's corporate, Social Care, Local Government Social Care Ombudsman (LGSCO) and Housing Ombudsman complaints.

Award information

Awarded date

14 March 2023

Contract start date

27 March 2023

Contract end date

26 March 2027

Total value of contract

£98,500

This contract was awarded to 1 supplier.

CIVICA UK LIMITED

Address

30 Stamford Street
LONDON
SE1 9LQ
GB

Reference

Companies House number: 01628868

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Barry Greenwood

Address

Civic Centre, St. Peters Square
WOLVERHAMPTON
WV11RL
England

Telephone

01902 552911

Email

Barry.Greenwood@wolverhampton.gov.uk