Published date: 10 January 2018

Last edited date: 10 January 2018

Closed early engagement


Closing date: 21 July 2017

Contract summary

Industry

  • Education and training services - 80000000

Location of contract

Any region, North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West, Scotland, Wales, Northern Ireland, Isle of Man, Channel Islands

Procurement reference

SBSS

Published date

10 January 2018

Closing date

21 July 2017

Description

The current Student Bursary Support Service (SBSS) is a service to:
• process student applications for Care to Learn financial support, which involves eligibility checks of the student (circ 4,000 applications annually)
• process institution funding claims for 16 to 19 Bursary Fund vulnerable bursaries (4,000 claims annually).
• process student application details for Professional and Career Development Loans (circ 38,000 applications/data adjustments annually)
• carry out verification of course attendance at educational institutions (circ 4,000 students annually)
• carry out verification of child attendance at eligible/registered childcare providers (circ 4,000 students annually)
• carry out verification of Ofsted registration of childcare providers (circ 1,000 childcare providers annually)
• provide customer support for students, education institutions and childcare providers that need additional information and advice (circ 50,000 enquiries annually)
• The SBSS makes circa 25,000 support payments annually to educational institutions (schools, colleges and providers) and childcare providers worth approximately £40 million per academic year. DfE provides the funds to make these payments on a weekly basis.
• Students are the primary customers for the Student Bursary Support Service and they must receive the payments and support to which they are entitled.
• Data capture for the applications for financial support will be through a secure portal, which must meet government security standards for official - sensitive data.
• The current contract to provide the Student Bursary Support Service will expire on 31 August 2018.
• The Department for Education are currently exploring options and seeking supplier engagement regarding the provision of these services from the 2018/19 academic year. It is envisioned that we will be looking to procure a 3 year service with set up time of up to 9 months.
• Please note that the future delivery requirements are still under development and as such are subject to change.

More information

Attachments

  • SSBS.pdf
  • Tender notice
  • Student Bursary Support Service (SBSS)

Additional text

The DfE are currently welcoming comments and feedback in relation to this potential opportunity in the form of a survey. To access this survey please see the below link. The deadline for responses is 12noon on Friday 21st July 2017.

http://www.smartsurvey.co.uk/s/SBSS17EE

About the buyer

Contact name

Craig Heatley

Address

Department for Education, Jubilee Conference Centre
Triumph Road
Nottingham
NG8 1DH
England

Email

commercial.contactpoint@education.gov.uk

Website

http://www.smartsurvey.co.uk/s/SBSS17EE