Published date: 12 September 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 26 September 2022, 12pm

Contract summary

Industry

  • Education and training services - 80000000

  • Training services - 80500000

  • Staff training services - 80511000

    • Training seminars - 80522000

Location of contract

West Midlands

Value of contract

£0

Procurement reference

20220912130325-86783

Published date

12 September 2022

Closing date

26 September 2022

Closing time

12pm

Contract start date

1 November 2022

Contract end date

31 October 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Police & Crime Commissioner for Warwickshire (The Authority) has a requirement for a supplier to develop and deliver a Customer Service Pilot Training Programme for Warwickshire Police.
Warwickshire Police have a commitment to the development of its people to ensure they have the capability and capacity to deal with current and future demands for the successful delivery of policing services to the public.
The Chief Constable's vision is that the organisation becomes:
• More customer focused.
• That we further improve our communication skills and how we communicate with each other and externally.
Following internal consultation we wish to run a pilot programme of customer service training. The project scope is to secure a supplier who can design and deliver a proof-of-concept pilot.
This is an RFQ process, further detailed requirements available via the EU Supply portal where all expressions of interest should be made (link below).

More information

Links

About the buyer

Contact name

Caroline Plane

Address

PO Box 4, Woodcote Drive, Leek Wootton
Warwickshire
CV35 7QB
ENG

Telephone

+44 01926415000

Email

procurement@warwickshire.police.uk

Website

https://www.warwickshire.police.uk/