Published date: 25 November 2021

This notice was replaced on 25 November 2021

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 25 November 2021, last edited 15 December 2021)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

England

Value of contract

£2,700,000

Procurement reference

RBG001-DN583604-61081157

Published date

25 November 2021

Closing date

10 January 2022

Closing time

12pm

Contract start date

31 May 2022

Contract end date

30 May 2027

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The contract is for the provision of a Revenues and Benefits Software Systems Solution including a Document Management system with hosting and associated services which covers the line of business systems and associated residents services, the hosting of those systems and the implementation of those systems including the implementation of the hosting solution.

The contract length is initially for a period of 7 years and Royal Greenwich reserves the right to extend it on the same terms for a further period or periods of up to 36 months making a total possible contract period of 10 years. Full description of the service are provided in the tender pack.

More information

Links

Additional text

This procurement will be managed electronically via the RBG Proactis e- tendering Suite. To
participate in this procurement, participants shall first be registered on the eTendering Suite. If bidders have not yet registered on the eTendering Suite, this can be done online at https://royalgreenwich.proactishosting.com/ and click on the tab 'supplier registration'.

Note: registration may take some time, therefore, please ensure that you allow enough time
to register. Full instructions for registration and use of the system can be found at
https://supplierhelp.due-north.com/ For technical assistance on use of the eSourcing Suite,
please contact Proactis Helpdesk Freephone: 0345 0103503.
Once registration is completed, the registered user will receive a notification email to alert
them that this has been done. A registered user can express an interest for a specific
procurement. This is done by looking at the opportunity's section and selecting the contract
you want to tender for.
As a user of the e-Tendering Suite, you will have access to Proactis e-Portal email messaging
service which facilitates all messages sent to you and from you in relation to any specific
Tender event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information applicable to this opportunity. All
communications relating to this tender exercise must be via e-portal messaging system. No
direct emails to officers will be answered unless you are having problems communicating
through the portal. This process aims to improve audit trails as well as avoid duplication.
Please note, social value considerations are included in this contract. Details are stated in
the tender documents.


Interested organisations who wish to participate in this tender exercise can access full documentation via the following link: https://royalgreenwich.proactishosting.com/
Click the tab 'opportunities' and look for: SPS 2480 - Revenues and Benefits Software Solutions System with Hosting Service.

About the buyer

Contact name

William Jabang

Address

3rd Floor, The Woolwich Centre
35 Wellington Street, Woolwich
London
SE18 6HQ
England

Telephone

+44 2089212134

Email

William.Jabang@royalgreenwich.gov.uk

Website

http://www.royalgreenwich.gov.uk/