Published date: 14 May 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 November 2023, 5pm

Contract summary

Industry

  • Application service providers - 72416000

Location of contract

Any region

Value of contract

£43,490,000

Procurement reference

tender_381073/1355629

Published date

14 May 2024

Closing date

1 November 2023

Closing time

5pm

Contract start date

29 June 2024

Contract end date

28 June 2029

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Application, Development & Maintenance (ADM)

Under the Service Operations Modernisation Programme (SOMP), National Highways is undergoing enhancements to improve Service Operations capability, modernise Services, reshape the Supplier landscape, and enhance the Operating Model of IT Service Operations.

As part of this transition towards the target operating model, we are establishing a new central Applications Function. This function will have clearly defined processes and supporting contracts to assume the overarching responsibility for applications across National Highways.

In parallel with the establishment of the central Applications Function, we are actively recruiting multiple technical resources. This approach aims to create a hybrid support model for application support, combining internal expertise with external resources as needed.

To gain a comprehensive understanding of our application estate, we have conducted a thorough discovery exercise. The findings reveal a significant number of applications, approximately 1200 in total. However, currently only 8% of these applications are fully managed by the Applications Team. Based on projected future demands, it is evident that we need to support hundreds of applications through a centrally managed team.

In summary, National Highways is proactively establishing a central Applications Function, recruiting technical resources, and conducting a comprehensive review of the application estate. Our goal is to enhance our support capabilities, improve the management of applications, and meet the evolving demands of the business.

This contract has been awarded to take on the full operational management of our existing suite of applications initially, under a standard contract with a fixed price. As part of this arrangement, additional applications will be gradually onboarded into the supplier's support framework through a call-off agreement.

Award information

Awarded date

3 April 2024

Contract start date

29 June 2024

Contract end date

28 June 2029

Total value of contract

£43,490,000

This contract was awarded to 1 supplier.

Version 1 Solutions Ltd

Address

Suite 3D & E, Third Floor, 31 Temple Street, Birmingham, England, B2 5DB

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

National Highways

Address

199 Wharfside Street
Birmingham
B1 1RN
England

Email

enterprisesystemsprocurement@nationalhighways.co.uk